Joel Kapongo

Ensuring your account has sufficient credit can streamline your transactions and services on our platform. Here's how to add a balance to your account, which allows you to use preloaded funds inste...

Here are the advanced options give you more configuration for eNotary packages: Disable repeat entries by default Disabling repeat entries allows you to force signers to re-enter their signature...

Having an electronic notary journal is vital for maintaining a secure and verifiable record of your notarizations. Let’s walk through the process of downloading your eNotary journal. Steps to Down...

Keeping a detailed and up-to-date eNotary journal is a critical part of a notary’s duties. Today, I’ll guide you on managing your eNotary journal outside of a live notarization session. Steps to M...

When preparing for a RON (Remote Online Notarization) session, setting up the eNotary validation requirements is an essential step to ensure that each signer is properly authenticated. Here...

During a live RON (Remote Online Notarization) session, managing identity verification (IDV) and Knowledge-Based Authentication (KBA) is vital for the notarization process. As the host and notary o...

Knowledge-Based Authentication (KBA) and Identity Verification (IDV) are crucial components of Remote Online Notarization (RON). They ensure the person signing is who they claim to be. Managing the...

Here's a quick checklist of the tasks that you need to complete in order for you to successfully get started as a RON notary on Pactima: Upload your stamp Upload your PKI certificate Complete nota...

Encountering hiccups during a live eSignature ceremony is not pleasant. Whether it's a technical glitch or a procedural query, Pactima's support team is on standby to assist you, ensuring a smooth ...

For a smooth live eSignature ceremony, it's crucial that participants can see and hear you clearly. Adjusting video and audio settings is straightforward and can significantly enhance the session's...