Viewing current account balance

Keeping track of your financials is crucial, especially when managing transactions for services rendered or received. If you need to check whether you're due a balance or owe for pending transactions, particularly if a credit card isn't on file, here's how to view your current account balance on our platform.

Steps to Check Your Account Balance:

1. Access Account Information:

   • Click on the 'Account' tab. You'll find this option at the top right corner of our interface.

2. Navigate to Billing Details:

   • Within your account overview, select the 'Billing' card.

3. Locate the Balances Section:

   • Scroll down to find the 'Balances' card.
   • This section provides a summary of all transactions and the current account balance.

4. Review Your Balance:

   • Here, you can see detailed entries of all account activities, including transactions that may have used balance credits.
   • Your current balance will be displayed, indicating either a credit in your favor or an amount owed.

Understanding Your Balance:

• The balance reflects any prepayments, credits, or outstanding charges associated with your account.
• If your account is in credit, it means there are funds available for future transactions.
• Conversely, if there's a debit balance, you have pending charges that need to be settled.

Managing Payments and Credits:

• If you need to update payment methods or settle a balance, this can typically be done within the same billing section.
• For accounts without a credit card on file, it’s important to monitor the balance to avoid service interruptions.

Conclusion:

Viewing and understanding your current account balance ensures you stay on top of your financial responsibilities with our services. Regularly checking this can help you manage your budget and ensure continuity in service provision.